Duration – 3 Months | Region – UK, Ireland, CEE
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Design and development of a professional services offering for a global provider of payment solutions. |
Project Team SHC
ROBERT HEINZ, KLAUS SCHOEPFLIN, GABRIELA ZAVADA
Most important tasks of SHC in the project
- Design of a professional services product (Value Proposition Design) based on existing products and customers
- Detail definition of a suitable professional service offer incl. integration into existing processes and organization of the customer
- Creation of process tools, sales documents and support in winning the first customers
The most important results
- Fully featured Professional Service (PS) Business Consulting Offer
- Anchoring of the PS department within the organization
- First successful customer acquisition for Business Consulting