Duration – 6 Months | Region – Germany
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A major German travel and logistic company redesigned its payment transactions completely. This redesign was part of the distribution channels’ restructuring process of the IT-infrastructure within the group. The selection and implementation of a payment gateway to standardise payment transaction interfaces formed part of this task. Within the context of an EU-tendering procedure, SHC significantly supported this tendering. |
Project Team SHC
ROBERT HEINZ, MARKUS DRESPLING, LUKAS ZÜHLKE, CARINA LAUER
Most important tasks of SHC in the project
- Analysis of the payment transaction processes of different distribution channels (Online App, Offline, MoTo, “Corporate Sales”, etc) to the status quo
- Support in defining the requirements for a payment gateway
- Development of an RFP consisting of common and conceptual requirements and costs, including the development of a requirement, assessment, and evaluation matrix
- Support of the merchant in the implementation of the processes for the EU-tendering procedure, including support in the development of an RFI, in the provider briefings and in project management
- Implementation of the three phases of tendering, including the proposal request and corresponding evaluation within the set evaluation matrix
- Development of management summaries of all offers and preparation of negotiation rounds, including consultancy on technical requirements and dedicated cost analysis
- Technical advice and support within the negotiation rounds
- Assistance in selecting an appropriate provider and in finding reasons for rejections in the context of the EU tendering procedure
- Functional support of the agile SCRUM development team
- Development and fine-tuning for the implementation at the levels of Epics, features and user stories
- Expert advice in dealing with the selected payment gateway provider
- Conceptual development for the subproject (prevention), which affects the merging of prevention mechanisms of the merchant and those of the payment gateway provider
The most important results
- Development of the tendering documents on schedule and in agreed quality
- Execution of a smooth EU tendering within 6 months
- Support in realising first increments within the implementation